The Freedom Window Reviews
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Janet V.Columbus, OHReviewed on June 9th, 2021
Freedom Windows should be your first and last call for new windows &/or doors. I shopped around between 7 different companies. Ryan with Freedom Windows was the first company to come out and certainly made the best impression after every other company made me dread the process.
I was so impressed with how down to earth Ryan is. There was so sales pitch, no pushing, no high pressure. Just a love for what he does and a strong dedication to customer service. I've hired lots of contractors before and am usually disappointed with some aspect of the experience.
Ryan blew me away and never got tired of the endless questions I asked. He was super responsive with communication, which is a big deal for me, and was nothing but absolutely professional. I felt like I was treated as a family member and that says a lot.
Because Ryan does more than just windows, I ended up choosing to have more done and Ryan worked with me on my budget. He made it happen so that I could get everything I wanted and still stayed within my budget.
I replaced 12 windows, 2 doors, 2 storm doors, new shutters and all new gutters & downspouts, all done by Freedom Windows. They say installation and the experience is what defines a company's reputation.
Brian is an A+++ worker. He was not only super patient with me as I followed him around my house and asked questions non-stop, but he paid attention to details that were important to me. I completely trusted him being in my home. And a shout out to Joel for being helpful and kind to me as well.
This was by far the most expensive upgrade I've made to my home since owning it and I absolutely chose the best company for it. Don't buy all the hype from the other companies that will push that their window is better. When it comes down to it, Freedom Windows exceeded the other companies window data and was very competitively priced.
I am loving my new windows and the transformed look of my home. Give Ryan a call. You won't regret it! -
Sarah G.Reviewed on May 19th, 2021
Best customer service ever!
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Cindy C.Reviewed on May 19th, 2021
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Veronica H.Baltimore, OHReviewed on May 19th, 2021
Ryan made the experience of buying windows so easy. I first contacted him two years ago about replacing windows but ended up having to forego replacements due to other circumstances. Two years later when I was able to finally purchase, he remembered me and my home and took care of everything, just like the first time I'd talked to him. Brian, my installer, was SO nice. He answered all of my questions about the install and was so understanding that I had no clue about replacements as this was the first time I'd ever done it. He also loved my dogs, which is also a bonus! I already notice a huge difference in my energy savings from my furnace not kicking on as much, and also the way that different weather days don't impact the heat/coolness of my house. Whenever anyone mentions getting new windows, I always tell them about Freedom Windows and Ryan!
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Ginni O.Columbus, OHReviewed on May 16th, 2021
I am sincerely grateful I found Freedom Windows. Ryan's team takes care with every detail. Freedom Windows replaced my old basement windows from the 1950s with glass block windows and it looks like my house got a facelift.
I walked downstairs into the basement the next morning, and noticed an incredible amount of light that wasn't there before. The crew deftly made a custom dryer vent and air conditioner wire portal through one of the windows (this is incredibly skilled custom work) and it looks phenomenal.
In addition, every crew member is conscientious and mindful of clean up. I really appreciated the clear communication and scheduling. -
Veronica H.Hilliard, OHReviewed on May 10th, 2021
Ryan made the experience of buying windows so easy. I first contacted him two years ago about replacing windows but ended up having to forego replacements due to other circumstances.
Two years later when I was able to finally purchase, he remembered me and my home and took care of everything, just like the first time I'd talked to him.
Brian, my installer, was SO nice. He answered all of my questions about the install and was so understanding that I had no clue about replacements as this was the first time I'd ever done it. He also loved my dogs, which is also a bonus! I already notice a huge difference in my energy savings from my furnace not kicking on as much, and also the way that different weather days don't impact the heat/coolness of my house.
Whenever anyone mentions getting new windows, I always tell them about Freedom Windows and Ryan!
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Veronica D.Newark, OHReviewed on May 9th, 2021
Ryan made the experience of buying windows so easy. I first contacted him two years ago about replacing windows but ended up having to forego replacements due to other circumstances. Two years later when I was able to finally purchase, he remembered me and my home and took care of everything, just like the first time I'd talked to him. Brian, my installer, was SO nice. He answered all of my questions about the install and was so understanding that I had no clue about replacements as this was the first time I'd ever done it. He also loved my dogs, which is also a bonus! I already notice a huge difference in my energy savings from my furnace not kicking on as much, and also the way that different weather days don't impact the heat/coolness of my house. Whenever anyone mentions getting new windows, I always tell them about Freedom Windows and Ryan!
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Brenden G.Powell, OHReviewed on May 7th, 2021
We went with Ryan and Freedom Windows to replace all the windows in our house. After meeting with several different companies and based on such positive reviews, we found Freedom to be the best option by far.
One of the main reasons we went with Freedom Windows was based on Ryan’s professional, detailed and comfortable low-pressure approach. He took the time to walk us through the whole process and make sure we understood all aspects of our project. His Project Manager, Neil, was equally detailed, helpful and personable when taking all of the measurements for the windows.
Lastly, the Installers, Dustin and Gary, were great. They worked hard and efficiently, even with some delays and weather. They were very patient and addressed all of our questions. I also found them to very collaborative and creative during the project with several unique “wrinkles” with us and our home.
We are extremely happy with how our windows turned out! We would recommend Freedom Windows to anyone who values attention to detail, customer support, and an honest and fair price.
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Adrianne F.Powell, OHReviewed on April 20th, 2021
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Kraig H.Amanda, OHReviewed on April 19th, 2021
From start to finish Freedom Windows was a class act. Starting with the no nonsense quote that was fast, accurate and didn't waste my time all the way through the final walk through, nothing but excellent service. I really can't say enough about this company and their product. We got 12 windows and a sliding glass door and live them all. Quality is exceptional, price was great and the service was fantastic. Ryan really took his time to make sure we were getting what we wanted for the best deal possible.
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Kraig H.Westerville, OHReviewed on April 16th, 2021
From start to finish Freedom Windows was a class act. Starting with the no nonsense quote that was fast, accurate and didn't waste my time all the way through the final walk through, nothing but excellent service.
I really can't say enough about this company and their product. We got 12 windows and a sliding glass door and live them all. Quality is exceptional, price was great and the service was fantastic. Ryan really took his time to make sure we were getting what we wanted for the best deal possible. -
Kraig H.Stoutsville, OHReviewed on April 16th, 2021
From start to finish Freedom Windows was a class act. Starting with the no nonsense quote that was fast, accurate and didn't waste my time all the way through the final walk through, nothing but excellent service. I really can't say enough about this company and their product. We got 12 windows and a sliding glass door and live them all. Quality is exceptional, price was great and the service was fantastic.
Ryan really took his time to make sure we were getting what we wanted for the best deal possible. -
Joan K.Reviewed on April 13th, 2021
Ryan, the owner, was very knowledgeable, personable, & happy to answer any questions. He gives his recommendations without pressuring you. His windows are high quality.
Brian, the installer, was impressive replacing all windows by himself. He takes pride in his work, & he is very efficient.
I would highly recommend Freedom Windows to anyone. -
Stacey P.Reviewed on April 12th, 2021
We hired Freedom Windows to replace our gutters. They came out to our home and provided us with an estimate. Within one week, we were getting new gutters. Very efficent, quick response time and excellent customer service. Highly reccomend!!
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Eric T.Reviewed on April 12th, 2021
Ryan provided us with very high quality windows. Installer Brian showed up on time and ready to go. Really impressed with his attitude and his expertise!
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Nancy W.Reviewed on April 10th, 2021
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Steve F.Reviewed on March 12th, 2021
Great company! The service we recieved was very timely and professional. Would refer to anyone.
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J H.Reviewed on February 12th, 2021
Absolutely great experience. 5 Stars
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Kylene D.Columbus, OHReviewed on February 6th, 2021
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Brandon B.Hilliard, OHReviewed on February 5th, 2021
Ryan and his team are professionals. Neil the project manager left no stone un-turned. Brian, the foreman was speedy, clean and precise. I would recommend this company to anyone looking to replace their windows. We had several custom size windows and this was handled to perfection. My only let down with this company was when I saw their logo I was really hoping it would be Mel Gibson from Braveheart. All jokes aside, they did a fantastic job!
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Melissa B.Hilliard, OHReviewed on February 5th, 2021
We recently hired Freedom Windows to replace all the windows in our home. After meeting with several different companies, we found Freedom to be the most professional and detailed. Ryan took time to walk us through options based on what he knew was important to us. He showed great concern for the look and feel that we were going for and proposed cost-saving solutions that we never would have considered otherwise. We are thrilled with how they turned out and found the install to be quick, painless, and all around way simpler than we thought! I would recommend Freedom Windows to anyone who values attention to detail and customer support.
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Ashley S.Marysville, OHReviewed on January 22nd, 2021
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Chuck P.Dublin, OHReviewed on January 20th, 2021
WOW! All I can say is WOW! From the initial contact with Ryan for an estimate, thru the installation and payment, I could be more pleased (nor could my wife!) with each and every step of the process. Quality, cost, explanation, response, clean-up... you name it, Freedom Windows is tops!
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Chuck P.Buckeye Lake, OHReviewed on January 19th, 2021
WOW! From the initial contact for an estimate, thru the installation and payment, I could not have been more pleased (nor could my wife!) with each and every step of the process. Quality, cost, explanation, response, clean-up... you name it, Freedom Windows is tops!