The Freedom Window Reviews

I can't say enough good things about our experience with Freedom Windows! The quality of the product and price of the job was what sold us. Then, installation was not only on time, but a few weeks early, which was a pleasant surprise! Brian, our installer, was very professional, thorough, and clean! He was very kind to my 4 year old "Project Manager" as well. :) Looking at the completed job every day makes me smile because I feel like I am in a brand new home! The before and after difference is like night and day! I will definitely recommend Freedom Windows to all of my friends!

Ryan the owner of freedom windows was great to work with. The window installer did a great job.

After the windows were installed the ryan came out to clean and check every window and door Freedom Windows installed. We also purchased shutters for the front of our house, and they look great.

Best decision ever. While you might be looking for the cheapest way to go for windows. DO NOT! Check out the BBB for review of the competition first.

Freedom Windows are an amazing company. We needed windows, sliding glass door, front door, and then decided to get a storm door and new shutters. All I can say is their salesman Ryan was very attentive, knowledgeable and accommodating. He knew his product and is so personable you can not NOT want to buy from him. So nice..everyone was so nice.

My teenage boys were there during the install and said the installer was super friendly and considerate. Phil came out pre-install and went through the details one final time. Great guy. In a world of crazy it is nice to have nice.

We have absolutely nothing negative to say about our experience with Freedom Windows. I am a firm believer in you get what you pay for and this was well worth the money!

Best decision ever. While you might be looking for the cheapest way to go for windows. DO NOT! Check out the BBB for review of the competition first. Freedom Windows are an amazing company. We needed windows, sliding glass door, front door, and then decided to get a storm door and new shutters. All I can say is their salesman Ryan was very attentive, knowledgeable and accommodating. He knew his product and is so personable you can not NOT want to buy from him. So nice..everyone was so nice. My teenage boys were there during the install and said the installer was super friendly and considerate. Phil came out pre-install and went through the details one final time. Great guy. In a world of crazy it is nice to have nice. We have absolutely nothing negative to say about our experience with Freedom Windows. I am a firm believer in you get what you pay for and this was well worth the money!

We had Freedom windows install new gutters on our house a few weeks ago. They did a great job installing a great product. Thank you Ryan and freedom windows!!

We ordered 6 windows and a French door. The owner, Ryan, indicated lead time would be 8-10 weeks. I didn't have a problem with that due to the time of year and the uncertainty of the weather from day to day. They called 3-4 weeks after placing the order and said they are ready to install.

Brian, the installer, said it may take a couple days. Well, he finished in one day all by himself! I was impressed! Freedom Windows really has an excellent employee. He was professional and courteous and obviously cared about his work. These are qualities that are hard to find nowadays.

We like the windows and door, too! Overall good experience. Keep up the good work. - Kevin C.

Ryan from Freedom windows is the best. no pressure sale tactics or lengthy home invasions to try to get you to buy their products. He came in, showed us what he had to offer, answered all of our questions and then told us to call him if we were interested.

Ordering was easy, install was completed in the time frame we were promised. The instal was completed in one day, by one friendly and professional person. The windows are wood look vinyl and they are beautiful.

Our home has been noticeably warmer this winter even though the thermostat says the same temperature. The best part is we got our gas utilization record this month and for the first time we are in the efficient range, only 7 points from excellent which we are shooting for by turning the thermostat down a degree since it feels warmer at same temp. Electric bill also down. Always prompt response from ryan even when the topic was a potential problem.

Walk through at job completion to be sure everything perfect. Highly recommend.

Freedom Windows was wonderful to work with. Everyone is very efficient and personable from the initial consultation to the installation. The windows are of exceptional quality and the trim that compliments the windows looks great. The windows are good at blocking noise from outside and they are well insulated. Very easy process and prices are reasonable. Thank you!

Decent price for patio doors and 3 basement windows. Installation crew was very professional and showed up on time. Owner was great as well. Gave me future estimate prices for other projects I can work on.

Freedom Windows was wonderful to work with. Everyone is very efficient and personable from the initial consultation to the installation. The windows are of exceptional quality and the trim that compliments the windows looks great. The windows are good at blocking noise from outside and they are well insulated. Very easy process and prices are reasonable. Thank you!

Not only are the windows great, the installer completed his work in unbelievable time and cleaned up perfectly. Ryan and his crew are professional and service oriented. Definitely worth perfect scores!

Ryan Brown and the crew at Freedom Windows were the absolute best.

This past November, we had a deer jump through our front window, and as a result, we were in desperate need for replacement. With only a piece of plywood between our home and the outside, we made several calls to companies in the Columbus area - but never found one that felt right.

Recommended by a friend, I went ahead and gave Ryan a call. From the moment he answered the phone, I could tell that this was a company you want working for you. He took time out of his busy schedule and visited our home that same day. Sitting down with my wife and I, he walked us through the process of window buying and even disproved some of the theories expressed by other window companies.

While most companies had quoted us for one window, Ryan explained the importance of getting both windows replaced, helping eliminate the possibility for future problems to arise.

After signing our contract, Ryan checked back every few days to make sure we were comfortable with our decision, and made sure to keep us updated on when our windows would be ready to install. To our surprise, our windows were ready in less than two weeks, and were installed the very next day. The project was completed six weeks sooner than what was originally quoted!

Ryan also took the time to come back to the house and review the work his company had performed. Without a single scratch to our walls, and no impedance on our work schedules, we are more than satisfied with the outcome. If you are in the market for new windows, then look no further than Freedom Windows, LLC.

We never felt pressured to buy their product, and it was apparent that they take pride in their work. While we wish we would have found the company on less emergent terms, we will definitely be utilizing Ryan and the team for all our other window needs.

Ryan Brown and the crew at Freedom Windows were the absolute best. This past November, we had a deer jump through our front window, and as a result, we were in desperate need for replacement. With only a piece of plywood between our home and the outside, we made several calls to companies in the Columbus area - but never found one that felt right. Recommended by a friend, I went ahead and gave Ryan a call. From the moment he answered the phone, I could tell that this was a company you want working for you. He took time out of his busy schedule and visited our home that same day.
Sitting down with my wife and I, he walked us through the process of window buying and even disproved some of the theories expressed by other window companies. While most companies had quoted us for one window, Ryan explained the importance of getting both windows replaced, helping eliminate the possibility for future problems to arise. After signing our contract, Ryan checked back every few days to make sure we were comfortable with our decision, and made sure to keep us updated on when our windows would be ready to install. To our surprise, our windows were ready in less than two weeks, and were installed the very next day. The project was completed six weeks sooner than what was originally quoted! Ryan also took the time to come back to the house and review the work his company had performed.
Without a single scratch to our walls, and no impedance on our work schedules, we are more than satisfied with the outcome. If you are in the market for new windows, than look no further than Freedom Windows, LLC. We never felt pressured to buy their product, and it was apparent that they take pride in their work. While we wish we would have found the company on less emergent terms, we will definitely be utilizing Ryan and the team for all our other window needs.

I can't say enough good things about Ryan and Freedom Windows. My husband and I interview 4 companies, and decided to go with Freedom Windows. We could not be happier.

One of the deciding factors was one of the companies we interviewed knows Ryan and his product. They told me that Ryan has a great product! Not only that, Ryan came in several thousand dollars cheaper than their quote.

We figured we can't go wrong if another company is praising Freedom Windows' product. The installer, Brian, was fabulous. He was prompt, friendly, and cleaned everything up.

Brian noticed a small scratch on one of our window locks, and by his own initiation, is replacing it for us. Trust me when I say the scratch on the lock is nothing. We probably never would've noticed it. That speaks volumes to Brian, Ryan, and Freedom Windows.

We purchased windows that are black on the outside, and white on the inside. I can't get over how BEAUTIFUL our windows are.

You will not be sorry if you go with Freedom Windows. Their product is very well made, beautiful, and at a great price. Thank you Ryan, Brian, and Freedom Windows!

My new windows look amazing, and really brighten up my home. Ryan was very responsive throughout the entire process and the installer was trustworthy and attentive.

I would definitely recommend Freedom Windows to anyone needing or wanting to update their windows.

Wonderful customer service at at it's best!!

Ryan Brown and the crew at Freedom Windows were the absolute best. This past November, we had a deer jump through our front window, and as a result, we were in desperate need for replacement. With only a piece of plywood between our home and the outside, we made several calls to companies in the Columbus area - but never found one that felt right. Recommended by a friend, I went ahead and gave Ryan a call. From the moment he answered the phone, I could tell that this was a company you want working for you. He took time out of his busy schedule and visited our home that same day. Sitting down with my wife and I, he walked us through the process of window buying and even disproved some of the theories expressed by other window companies. While most companies had quoted us for one window, Ryan explained the importance of getting both windows replaced, helping eliminate the possibility for future problems to arise. After signing our contract, Ryan checked back every few days to make sure we were comfortable with our decision, and made sure to keep us updated on when our windows would be ready to install. To our surprise, our windows were ready in less than two weeks, and were installed the very next day. The project was completed six weeks sooner than what was originally quoted! Ryan also took the time to come back to the house and review the work his company had performed. Without a single scratch to our walls, and no impedance on our work schedules, we are more than satisfied with the outcome. If you are in the market for new windows, than look no further than Freedom Windows, LLC. We never felt pressured to buy their product, and it was apparent that they take pride in their work. While we wish we would have found the company on less emergent terms, we will definitely be utilizing Ryan and the team for all our other window needs.

Decent price for patio doors and 3 basement windows. Installation crew was very professional and showed up on time. Owner was great as well. Gave me future estimate prices for other projects I can work on.

Ryan Brown and the crew at Freedom Windows were the absolute best. This past November, we had a deer jump through our front window, and as a result, we were in desperate need for replacement. With only a piece of plywood between our home and the outside, we made several calls to companies in the Columbus area - but never found one that felt right. Recommended by a friend, I went ahead and gave Ryan a call. From the moment he answered the phone, I could tell that this was a company you want working for you. He took time out of his busy schedule and visited our home that same day.

Sitting down with my wife and I, he walked us through the process of window buying and even disproved some of the theories expressed by other window companies. While most companies had quoted us for one window, Ryan explained the importance of getting both windows replaced, helping eliminate the possibility for future problems to arise. After signing our contract, Ryan checked back every few days to make sure we were comfortable with our decision, and made sure to keep us updated on when our windows would be ready to install. To our surprise, our windows were ready in less than two weeks, and were installed the very next day. The project was completed six weeks sooner than what was originally quoted! Ryan also took the time to come back to the house and review the work his company had performed.

Without a single scratch to our walls, and no impedance on our work schedules, we are more than satisfied with the outcome. If you are in the market for new windows, than look no further than Freedom Windows, LLC. We never felt pressured to buy their product, and it was apparent that they take pride in their work. While we wish we would have found the company on less emergent terms, we will definitely be utilizing Ryan and the team for all our other window needs.

Ryan was a pleasure to work with, very friendly and helpful and I LOVE MY NEW WINDOWS! They're beautiful and it's such a pleasure to be able to see my backyard again. They're great at keeping the heat out and the a/c in. I'm actually looking forward to Winter this year because the house is going to stay warm. No more heat going out the windows, literally. I'm a very happy customer and will definitely do business with him again. Freedom Windows is worth every penny.

I never thought that upgrading our windows could go so smooth. For years I had dreaded even getting an estimate. Ryan Brown and Freedom Windows have been amazing. The installation was done while we were at work and everything was perfect. All materials were cleaned up. The new windows totally change the look of our home! Thank you to Ryan Brown and team for a job well done and very much appreciated.

I had 10 windows and 3 doors replaced by Freedom Windows. I placed the order in December 2018 and the work was completed in late March 2019, except for several issues and changes I requested.

The positive aspects of working with Freedom Windows were: a low pressure, high information sales approach, reasonable prices, high R rating on the windows (4.2), installers who worked hard and kept on task and listened and attended to my requests and questions.

It seems inevitable that problems occur that can be due to weather, illness, miscommunications, and unexpected equipment issues. Delays seem to plague project work. It is frustrating and if everyone keeps the attitude that “IT HAPPENS”, it’s possible to get through it.

I appreciate the immediate acceptance of my concerns and readiness to discuss possible remedies from Ryan, Dustin, Mike, and Neil. Everyone kept working until I was satisfied with the result. I’m very pleased with the quality of the products and workmanship.

Some things that may help others in the decision stage which I learned as the project unfolded were: (1) A door window has a range of visibility from the outside, and it isn’ apparent that a low level of opaqueness does not show up in the design pictures. I wanted a high level of opaqueness and ended having 50% visibility door windows replaced. (2) For all the windows, the new ones were thicker than the old ones; hence a reduction of inside window sill depth. (3) If the sides of window openings are scratched in the process of removing and replacing windows, the company does not repair them. (4) New door facings are provided but not stained or painted. I stained them so they were stained before being installed. And, some of the new door facings were narrower than the old ones, thus leaving unfinished strips of wall which the company does not repair.

Some of these things may have been explained prior to commencing work, but I did not catch them. It’s a complicated process. In the end, all issues were explained and dealt with to my satisfaction. My new doors and windows operate smoothly, resist water, heat and cold, and have improved the look and value of my home.

They did great work. My windows look great . I absolutely love them. Ryan came out to my condo and spent over and hour with me and walked me thru the entire process. This being my first real major purchase for my house I was real nervous. He put my nerves at ease. He even came out to my place when I wasn't closing them correctly. Freedom Windows were very nice and a pleasure to work with. I will definitely have them replace both of my front and back door. I will gladly refer them to whoever needs windows or doors. They do a great job and they are very professional.