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The Freedom Window Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
333 Reviews
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  • Jeni L.
    Reviewed on October 24th, 2019

    Great product with a great price. Bought 10 windows and a patio door with heat mirror. The payback in utilities have been great. Highly recommended Ryan Brown and his company! Coming back next year for siding.

  • H. L. W.
    Powell, OH
    Reviewed on October 21st, 2019

    The company replaces windows; and, what I needed was just the replacement of window panes. The owner was extremely helpful in directing me to the right company.

  • Linda H.
    Westerville, OH
    Reviewed on October 15th, 2019

    My experience with Freedom Windows was top notch ! I would recommend this company to anyone who is in need of new windows , or eaves and downspouts . They really treat you like family . The double lifetime warranty they offer on their products rated priority to me. The installers were always on time and considerate of my personal space. They always made sure that I was pleased with each step of the installment . So if you are searching for a top notch window company , give them a call !

  • Joe K.
    Reviewed on October 9th, 2019

    They did a really good job. They did it in a timely manner. Done with high quality. Their price was reasonable. They were very professional.

  • Mona R.
    Ostrander, OH
    Reviewed on September 26th, 2019

    Excellent job! The installer was very efficient and professional. I will recommend them to my friends.

  • Jerry P.
    Grove City, OH
    Reviewed on September 21st, 2019

    We very much enjoyed our experience with Freedom windows, Ryan and his staff was very courteous and sold us an excellent product. Our new windows are perfect for our needs. Brian the installer was very hard working and efficient, we would recommend Freedom windows to anyone needing new windows.

  • Kimma W.
    Reviewed on September 21st, 2019

    I heard a commercial on the radio about Freedom Windows. After having another window company already out to give me a quote and not feeling totally satisfied I decided to give Ryan Brown a call and have him come out to quote me. That was all it took as he is very professional and knowledgeable and made me feel extremely at ease about choosing his company for my new window project!
    It’s a big investment and I am so happy with how everything looks. Ryan and his group are definitely worth a call if you’re looking for new windows and/or doors!

  • K W.
    Westerville, OH
    Reviewed on September 19th, 2019

    All around great group of professionals. I love my new windows and back slider door. I feel safer with the new products. Ryan is extremely responsive and knowledgeable about his products. Neil coordinated the install perfectly and Brian did a great install job. Very happy with my experience!

  • Linda L.
    West Jefferson, OH
    Reviewed on September 18th, 2019

    Ryan was very helpful through the whole process of purchasing, financing and checking up with me after windows were installed! Thanks Ryan

  • Barbara H.
    Delaware, OH
    Reviewed on September 11th, 2019

    We are very pleased with our new windows from Freedom Windows. Really appreciated that the salesman did not attempt to up-sell us to the highest priced windows, beyond what we really needed.

    The price was very competitive with the other estimates we obtained. The installers were professional- paid attention to detail and made sure we were satisfied before they left.

  • Traci S.
    Columbus, OH
    Reviewed on September 5th, 2019

    Ryan was a pleasure to work with, very friendly and helpful and I LOVE MY NEW WINDOWS! They're beautiful and it's such a pleasure to be able to see my backyard again. They're great at keeping the heat out and the a/c in. I'm actually looking forward to Winter this year because the house is going to stay warm. No more heat going out the windows, literally. I'm a very happy customer and will definitely do business with him again. Freedom Windows is worth every penny.

  • Lynette H.
    Reviewed on August 19th, 2019

  • Kathleen S.
    Hilliard, OH
    Reviewed on August 17th, 2019

    Loving these new windows! Already my house is cooler. I really liked that Ryan came after installation and cleaned every window! Freedom Co. Has great customer service.

  • K W.
    Hebron, OH
    Reviewed on August 14th, 2019

    All around great group of professionals. I love my new windows and back slider door. I feel safer with the new products. Ryan is extremely responsive and knowledgeable about his products. Neil coordinated the install perfectly and Brian did a great install job. Very happy with my experience!

  • David C.
    Columbus, OH
    Reviewed on July 28th, 2019
    • How was your experience with the first phone call to the company?
    • How would you rate the sales process and level of knowledge of your sales professional?
    • How would you rate the quality of the Installation and services provided?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: On time, as promised! They were professional and the work was done and completed as promised. We are very pleased with the work and the craftsmanship!

  • Nancy R.
    Columbus, OH
    Reviewed on July 27th, 2019

    Freedom Windows has been wonderful to work with, and I love my 3 new windows and patio door! Ryan, Neil, Andrew, and Brian were without exception very courteous, helpful, professional, prompt, and friendly.

    The windows and door are beautiful, and I can tell that they are more efficient than the old ones. The door particularly keeps the room cooler on these hot days.

    I just want to add that I was impressed that Ryan spoke positively about the work of a competitor, even though the competitor (who confused Freedom with another company) was unfairly critical of Freedom and tried to get me to change my mind.

  • Joseph K.
    Columbus, OH
    Reviewed on July 21st, 2019

    I just want to further mention that the quality of my new windows and doors makes me happy and is something to be deeply impressed by. I just got back from vacation and here in Ohio the heat and humidity have been really noticeable outside.

    I am really impressed at how my new windows and doors insulate the air conditioning and keep the hot humid air out. I am happy with the product in how it keeps the air conditioner under control to avoid more expensive electricity. I sleep better and feel more comfortable inside. I have more energy throughout the day and feel good. I am fascinated, thankful and super impressed at the extraordinary hard work Ryan and his team accomplished.

    The new windows and doors help me to feel more confident and secure in the home I live in. Ryan's service is absolutely worth every penny. I thank Ryan and his team for helping to increase the value of my home with the products and services delivered.

    I will definitely recommend Freedom Windows to anyone looking to renovate their home. Thank you for helping to improve my quality of life. Ryan, You are a Miracle dream come true!

  • Jean M.
    Columbus, OH
    Reviewed on July 11th, 2019

    Ryan and team are fabulous.

    We trusted them completely and they came through for us with a cost-effective, high quality product. They squarely stand by their work and we are so glad we worked with them.

    It was so easy! Our new windows were worth the wait!! Thanks, Ryan!!

  • Mike R.
    Columbus, OH
    Reviewed on June 24th, 2019

    I haven’t had their services yet, and I mean yet, but I will soon. I’m leaving a five star quality rating because I know who the owner is and he is brutally honest when it comes to his customers and his prices are super low that can compete with the big boys. The most important to me is he’s a small business like myself and I will always support small businesses.

  • Chris R.
    Powell, OH
    Reviewed on June 21st, 2019

    Freedom window did an amazing job. Ryan the owner was fantastic and made start to finish great. Made us feel very comfortable in our decision on a reliable company. Door looks amazing and the installer was fantastic!! If your looking for a good company then definitely pick freedom windows.

  • Cathy D.
    Westerville, OH
    Reviewed on June 20th, 2019

    They did a fabulous and professional job. Very, very pleased.

  • Jon B.
    Radnor, OH
    Reviewed on June 19th, 2019

    Ryan brown and freedom windows installed our windows. While the windows themselves are good windows, our project is still not complete, it was started in March and it is now June 20 and we are still waiting for issues to be corrected. The good thing is that Ryan and the Freedom team have not abandoned us are still coming back out to fix issues from a bad install (we had 3 different crews come out to the house). We are hopeful that Freedom will be able to fix the issues and move forward.

  • Dan F.
    Columbus, OH
    Reviewed on June 12th, 2019

    We are very happy with the five windows and patio door installed by Freedom Windows. Throughout each phase of the process of getting our new windows and door, Ryan and his team (Neil, who did the measuring, and Brian, who did the installation) provided professional and high quality services.

    At the initial meeting in our house, Ryan provided clear information and helpful suggestions about window replacement. His quote for doing the work was very competitive.

    The installation went smoothly and quick (two days). We were especially appreciative of Ryan’s follow up after the installation. He carefully checked (and even cleaned) each newly installed window and door. In fact, he found a small defect (barely noticeable) in the glass of the patio door and ordered a replacement from the manufacturer.

    It is obvious that Ryan and his team give a high priority to complete customer satisfaction with their products and work. We do not hesitate to give high marks and recommendation to this company.

  • Keary M.
    Columbus, OH
    Reviewed on June 10th, 2019
    • How was your experience with the first phone call to the company?
    • How would you rate the sales process and level of knowledge of your sales professional?
    • How would you rate the quality of the Installation and services provided?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Great work, great guys!

  • NANCY R.
    Howard, OH
    Reviewed on May 19th, 2019

    Freedom Windows has been wonderful to work with, and I love my 3 new windows and patio door! Ryan, Neil, Andrew, and Brian were without exception very courteous, helpful, professional, prompt, and friendly. The windows and door are beautiful, and I can tell that they are more efficient than the old ones. The door particularly keeps the room cooler on hot days. I just want to add that I was impressed that Ryan spoke positively about the work of a competitor, even though the competitor (who confused Freedom with another company) was unfairly critical of Freedom and tried to get me to change my mind. This is the mark of a real pro!

4.99 out of 5 ( 333 Reviews )