The Freedom Window Reviews
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Norm B.Alexandria, OHReviewed on September 2nd, 2026
I have sent several of my insurance clients to Freedom Windows, Ryan Brown. ALL of them have called to thank me for the great referral. NB
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Melissa S.Amanda, OHReviewed on August 27th, 2026
This is the first time we have had to replace windows at our home. Freedom Windows was recommended to us. We interviewed a few different companies and ended up choosing Freedom after meeting with Ryan (owner) and Jason (General Manager). They were both very personable and knowledgeable. They were patient and accommodating throughout the entire process. Jason responded to all of my text messages and questions, even after hours. Excellent customer service! Josh and Bryce did an excellent job installing our new windows. They were very professional and friendly and respectful. They were very careful and kept our home clean throughout the process. Brian (Construction Manager) assisted on the final day of installation and he provided excellent customer service and was very friendly as well. They took their time and made sure we were 100% satisfied . This is a wonderful, genuine, very experienced team. I would highly recommend Freedom Windows. 10/10!!!
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Nakia F.Amlin, OHReviewed on August 3rd, 2026
We just used Freedom Windows to replace our front windows, a project we've been putting off since our last bad experience with a different company. Ryan with Freedom Windows was fantastic- genuine, full of integrity, and no unnecessary sales pitches for his solid product. His team was great, friendly and the work was EXCELLENT. I cannot rave enough about how much of a 180 our experience was with them. We are so happy with our decision and will use them again for our remaining window projects. Thank you so much!
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Alex E.Reviewed on July 2nd, 2026
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Mike N.Ashley, OHReviewed on July 2nd, 2026
I had multiple people quote my windows. Jason definitely stood out with his knowledge and enthusiasm as well as a no pressure sales approach. The entire process was seamless and they met all their commitments. The installers were very friendly and were quick and efficient and left no mess. I would highly recommend them for your install.
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Kathe G.Alexandria, OHReviewed on April 29th, 2026
Great customer service from beginning to end. Efficient , professional and did just what they said they would do! The windows are beautiful! Satisfied customer for sure, and will recommend them 100%.
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Emily B.Bremen, OHReviewed on April 13th, 2026
I had a 100% positive experience with Freedom windows, start to finish. Communication was easy and prompt. Prices were very reasonable, particularly when compared to larger companies. There was no pressure, just information at the time of the in home quote with Jason. Installers (Brian and Josh) were pleasant, fast, and cleaned up all debris from the job. Highly recommend this local business! Before and after pics included, which don’t do this beautiful picture window justice! The entire room feels transformed
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Anna M.Ashville, OHReviewed on April 13th, 2026
I could not recommend any higher! We could not have asked for a better team to work with and have our windows and doors installed. Especially if you have any issues with parts, the communication was great and very speedy to fix. If we ever need any of our other windows/doors replaced we will only be working with Freedom Windows!
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Mimi H.Bladensburg, OHReviewed on April 13th, 2026
Ryan, the owner of Freedom Windows, presented his product to us last year. We were very impressed with the quality of the windows and the pricing. Specifically the way the windows were constructed. We were looking for a window that wouldn’t require maintenance, that wouldn’t have seal failure, and provided insulation value. It is a strong window with a vinyl wrapped fiberglass frame. The customer service was exceptional and the installation was quick and painless on our 60 year old house. We looked at many different windows before making our choice. We only found one window that was comparable but it was twice the cost. We are very pleased with Freedom Windows.
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Andy G.Broadway, OHReviewed on April 13th, 2026
Big, giant shout out to Freedom Windows. To say my project was challenging would be an understatement. The ceilings are tall and the outside is perched on top of a ravine. The effort put forth just to set in the top 250 pound window was incredible. They could have easily said no. But instead they rallied as a team to come up with a very creative idea to reach the window from the inside AND from the outside. I had the opportunity to spend time with everyone from sales, install, and the owner. It’s overwhelming clear that these guys have a bigger mission than just windows, siding and doors. They’re trying to leave every interaction with the customer being a better person. They lead with kindness, compassion, and genuinely listen. I just can’t say enough about the character and integrity of everyone there. Which is unique for in-home sales these days. Oh. The price was also a fraction of other quotes we looked at. And there were no gotchas. They’ll fix rotted sills and insulation as they go. All included. They even offered to refund me a portion of the price as they saved a little on scaffolding and lifts. As honest, reliable and trustworthy of a company as you could ever imagine. If you’re in need, you’re short changing yourself if you don’t consider Freedom Windows! 👍👍
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Kelsey F.Bladensburg, OHReviewed on April 13th, 2026
We used Freedom to replace all of the windows in our home, and they did an outstanding job! Not only was their pricing competitive, but from quote to final product, it was only 6-7 weeks. We are so excited and have gotten so many compliments already. They completely transformed our home!
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Mimi H.Cardington, OHReviewed on April 6th, 2026
The owner of Freedom Windows, presented his product to us last year. We were very impressed with the quality of the windows and the pricing. Specifically the way the windows were constructed. We were looking for a window that wouldnt require maintenance, that wouldnt have seal failure, and provided insulation value. It is a strong window with a vinyl wrapped fiberglass frame. The customer service was exceptional and the installation was quick and painless on our 60 year old house. We looked at many different windows before making our choice. We only found one window that was comparable but it was twice the cost. We are very pleased with Freedom Windows.
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Joe F.Brice, OHReviewed on March 13th, 2026
Awesome experience start to finish. We could not be happier with the new windows. Excellent communication through the process, the windows are amazing, we can see an unbelievable difference from the windows they pulled out. The install was efficient, clean, and non evasive. A+ experience. Thank you Ryan & Brian!
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Catalina F.Powell, OHReviewed on January 6th, 2026
Ryan and his team were extremely professional and upfront about pricing. The windows arrived on time and are high quality. I loved that they cleaned up all the dust after installation, so I didn’t have to deal with any mess. I 100% recommend this company!
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Charles B.Powell, OHReviewed on December 10th, 2025
Reliable, on time, and very friendly! What more do you need?! Would recommend to anyone!
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Lynne P.Delaware, OHReviewed on November 12th, 2025
We had Freedom Windows replace 2 of our windows. Even though it was a small job, Ryan treated us as importantly as if we were replacing all of our windows. The windows came in quickly, and Brian and Josh came out to install them. They did an outstanding job and the windows look amazing. When it comes time to replace the rest of our windows, there is no doubt who we are going to call..
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Jamie J.Hilliard, OHReviewed on October 19th, 2025
Update Oct 19, 2025: our furnace and AC are both broken and need replaced. Currently waiting for replacement installs. Yesterday got up to 81 and or house stayed a chill 70. At night it gets down to 48 and it's been staying around 68 in the house. I don't believe we'd be comfortable right now if it weren't for our new windows. I believe I made the right choice going with Freedom Windows. We had some hiccups along the way as sometimes happens with these sort of things, but Ryan and team always worked to fix them correctly in a timely manner. PROS: 1) The rest of my house is sorta ugly (it's a work in progress), but my new windows helped improve the look greatly. 2) Ryan was very knowledgeable and helped us pick the right windows for our house. 3) They always responded and I never had to chase them down for anything. 4) Trust is a big thing lacking in many companies lately, but Freedom Windows earned my trust. That's a big deal because when you hire someone to rip out your old windows, it feels like your house is naked and defenseless to the elements. It's scary and feels weird. You have to trust that they'll put something better back in place. 5) My house is noticably cooler in the summer. I thought I had an inefficient air conditioner, but really I had old windows. Now I don't need to buy a new air conditioner. 6) Freedom Windows was by far the most competitive quote we received. You can't beat the quality for the price. 7) No more sun bleaching. Literally, my floors, my kids toys, furniture, etc. all were getting bleached from all the sun coming in my old sliding doors. Ryan hooked us up with some special UV protecting film between the panes of glass. I can look directly out the windows now without getting blinded. 8) No more plastic shrink wrap on my windows in the winter. CONS: 1) Our 4 cats can no longer sun bath. The beams come in, but there is no heat for them. They have one old window that we did not get done. It has one small beam come in the kitchen. That's where they lay now. In the middle of the kitchen floor where we trip over them. 2) The windows are so nice that I worry about something bad happening to them. 3) My 1 yr old keeps kissing his reflection leaving hand and lip prints all over the shiny new glass. These windows would be perfect if they could clean themselves.
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Princess H.Columbus, OHReviewed on October 15th, 2025
Great service from the initial inquiry, reviewing product, service agreement, install, to follow up make sure I was completely satisfied. Each person I made contact was patient, courteous and provide stellar customer service. And quality windows for a great price. Would highly recommend.
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John C.Powell, OHReviewed on October 13th, 2025
Extremely professional and knowledgeable. Great experience from choosing the door to the installation. Highly recommend!!!
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Greg H.Powell, OHReviewed on October 6th, 2025
After having some issues with our 20 year old, builder-grade windows, we decided that it was time to spend the money and upgrade our home. The thought of spending that much money on windows wasn't particularly exciting, as my initial instinct was that "windows are windows". Boy was I wrong. Before we even hired them, Ryan and his professional staff met with us on several occasions to assess our home and windows, and to thoroughly explain their products and the installation process. They knew that we were shopping around with some of their competitors and at no point was there any sales pressure from them. Their pricing was competitive, but what really sold us was their belief in the their product as well as the quality of their installation; which I later learned is of paramount importance. The delivery and installation was on time, the staff was always friendly and kept a clean work site, and we couldn't be more happy with the final product.
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Mara C.Ashville, OHReviewed on September 13th, 2025
These guys are window heroes! Installed 2 windows at my home. Excellent communication, respectful of the property, detail oriented. Looks beautiful and they used high quality materials to ensure it would be waterproof and durable. Thanks Ryan and Brian!
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Mark C.powell, OHReviewed on September 8th, 2025
These guys are window heroes! Installed 2 windows at my home. Excellent communication, respectful of the property, detail oriented. Looks beautiful and they used high quality materials to ensure it would be waterproof and durable. Thanks Ryan and Brian!
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Heather G.Powell, OHReviewed on June 20th, 2025
We can't say enough good things about Ryan Brown and the entire team at Freedom Windows, LLC. Always outstanding products, service and their care and compassion for our community is unmatched.
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Pat C.Delaware, OhReviewed on March 26th, 2025
From Jason to Brian to Josh I'd give 10 stars. Professional, courteous from start to finish. Would recommend Freedom Windows to anyone needing windows