The Freedom Window Reviews

Great service and we LOVE the new windows. We had new gutters installed at the same time. Everything looks so much nicer on the house.

Our experience with Freedom Windows was outstanding from the first minute that Ryan Brown walked into our home.

We had already heard presentations from four other replacement windows firms, and had a sixth scheduled to follow Freedom Windows. Within ten minutes, my wife and I knew that we wouldn't need to interview the sixth company, because both Ryan's presentation and his products were so impressive that we knew this was the company that was going to replace the windows in our home, and this was before we had even seen Freedom's quote, which was highly competitive.

The excellence of this company didn't end with the presentation, however. The follow-up visit to collect all of the measurements and details relevant to the window order and installation plan was exceptionally thorough, and the installation itself was done by a professional who was careful, concerned about our home, and clearly took pride in his work. He sought to make our new window look perfect inside and out, and he succeeded admirably.

Finally, Ryan Brown personally performed the final inspection of the window installation, and it was absolutely clear that he expected to see a job expertly accomplished, and that he was very concerned that we were not just satisfied, but truly delighted, with our experience with Freedom Windows and with his co-workers. We were, indeed. Anyone needing replacement windows of the highest quality, provided and installed by a business for whom Quality truly is "Number One," need look no further than Freedom Windows.

What a great experience it was having Ryan and his colleagues working in our home!

- George R. Pilcher, Westerville

Ryan and his team are great to work with! Installation was a breeze and the windows look great.

EXCEEDED MY EXPECTATIONS! My experience with Freedom Windows was exceptional from start to finish! Ryan was the first person I had contact with after my nephew referred Freedom to me. He was in and out in 30 minutes, no high pressure sales at all --- just a very thorough presentation.

I said I would be in touch after I got 2 more quotes. Window Nation was the 2nd quote and I lost 90 minutes of my life that I’ll never get back! Told the salesperson when he arrived that I was only getting a quote and after the hour and half pretending to listen to him while figuring out my grocery list, he attempted his “hard sell” tactic which didn’t faze me at all.

Called Rosati Windows and was told the next available appointment was 3 weeks out.

So I called Ryan at Freedom back and told him about my appointment with WN and not wanting to wait for 3 weeks for the next quote then I asked him, “Why should I choose Freedom?” I can’t remember word for word but it was something like, “because we care, and we will do what we say we will do”. That sold me.

Neil came out to measure and a few weeks later, Brian came out to install my 2 sliding glass doors with inside blinds, a bedroom window and a dual front room window along with a new paneled front door and full view storm door……………..and that’s where the magic begins!

I cannot believe how amazing the process was! My new windows and door look HGTV ready and the finishing touches wrapped up everything in a bow (new frame for door storm along with new trim on all windows and doors as well)!

When Brian the installer wrapped up everything, he did such an incredible job in cleaning up and respecting my home. I would have never know he was there had I not had my beautiful windows and doors!

I highly recommend Freedom Windows! I am very customer service oriented and expect the same mindset when I purchase a service or product and FREEDOM WINDOWS went above and beyond in value, service and product --- the trifecta!

I want to thank Ryan, Neil, Brian and James for the outstanding experience!

From the moment I contacted Ryan, I was hooked. He was so polite and professional yet joked around and made us feel at ease.

Brice and Malcom came to install the doors exactly when Ryan said they would. They were very professional and thorough. Brice explained some things to me when I had questions. 10/10 would have these guys work on any property I owned.

Great windows and superior installation by Brian. I highly recommend!

Professional, courteous, and compassionate, Freedom Window (FW) went above and beyond our expectations. If only every company conducts business like Freedom Windows, BBB will be out of business because everyone would get a 5 out of 5. Our house is located close to the highway.

We bought the house during COVID when there was zero traffic. As things started to re-open, we begin to realize just how LOUD the traffic was and needed a solution – FAST! After a little research, I found Freedom Windows and was immediately hooked by their five-star reviews. I contacted Ryan, Founder of FW, who kindly came to our house the same day after hearing about our situation. Aside from being a true expert in the industry, he was professional and super patient with our questions surrounding soundproofing our home through their Heated Mirror Windows. Ryan shared a lot of information and even encouraged us to shop around.

After conducting more research, we decided to replace almost all our windows with FW’s Heated-Mirror windows and added a storm door to our order. BEST DECISION EVER! Ryan and his team - Neil and Brian were fantastic to work with from start to finish. Brian came out to install the new windows. He was super respectful of our house, quick and thorough with his work, and was mindful about cleaning up after the installation. Ryan even stopped by to check on us and made sure we were okay during the installation. We immediately noticed the sound reduction after the installation – the difference was night and day!

We can still hear some traffic through the walls, but it is much more bearable! We highly recommend Freedom Windows to anyone who’s looking for a good night’s rest!

Outstanding service!!! Ryan was very professional and courteous especially during the Pandemic. They provided a very competitive bid and window delivery and installation was excellent!!! So happy we chose Freedom Windows!!!!!

Freedom Windows were beyond excellent. The product is of high quality and the service was wonderful. Everyone we worked with were extremely nice and professional. I would highly recommend them to everyone!

Outstanding service by everyone involved. Ryan was outstanding to deal with. The window delivery was earlier than expected and the installation was amazing!!! Very happy with Freedom Windows!!!

Excellent product and service provided at a great price. Impressive installation and clean up. Ryan made the process very simple.

Ordering the windows and door was easy. The installation was done very professionally. This was a good company to work with.

Ryan provided us with very high quality windows. Installer Brian showed up on time and ready to go. Really impressed with his attitude and his expertise!

Ryan provided us with very high quality windows. Installer Brian showed up on time and ready to go. Really impressed with his attitude and his expertise!

I recently bought new windows and a sliding glass door and Freedom Windows made the whole process so extremely easy.

There were no pushy sales; you can tell the entire team cares about their customers being happy and satisfied. Ryan makes the sales process so easy and Brian did a great job with installation and cleaning up.

Their product is high quality, I no longer hear noise from the freeway close by and my gas bill has dropped. I 100% recommend this company for any window, sliding door, etc. needs!

We used Freedom Windows to replace all windows in our home. Honest quote, extremely professional, highly rated windows, and great service. Our windows came out with the exact custom look we wanted (white windows black trim) and they were installed perfectly into the framing of our older home.

We’ve already noticed a difference in our rooms that used to heat up extremely fast from sunlight in the summer. Freedom windows won’t let you down and we highly recommend!

Freedom Windows did a great job from start to finish. Excellent communication and professionalism throughout the project. I definitely recommend the company.

This company was very professional and courteous. The installers were very knowledgeable and patient answering all my questions. I am thrilled with my new windows.

Highly recommend Freedom Windows! We were in the market to replace 18 original windows for our house (built in 1927).

We read reviews, and got estimates from two other companies. The reason we went with Freedom Windows was based on reviews, and when I met with Ryan, he walked me through the whole process and spent time with me to make sure our project would be done well.

I'm very pleased with the end result and notice a significant improvement in keeping us cool in this summer heat. I would also give a big shout out to the two installers, Dustin and Gary. They worked very hard and did an amazing job with the windows. Their attention to detail was amazing, and they were pleasant, professional and fastidious in their craft.

You can't go wrong with Freedom Windows!

I replaced all of my windows in the fall of 2018 and I could not be happier with the windows, their efficiency as well as everyone at Freedom Windows. Not only are the windows great so was everyone on the team at Freedom Windows, starting and ending with Ryan. I highly recommend
Freedom Windows for your window replacement needs!

Installers were very professional Kept me informed every step of the job.

WOW! I am totally impressed!! If you’re looking to get new windows contact Ryan at Freedom windows!
Idk where to even begin! So we called on a Monday and Ryan himself drove out Tuesday morning to give us an estimate! Absolutely love the customer service! He was super nice very reasonable in price loved our dogs & was NOT pushy!!! 🙌🏼🙌🏼 that sold me!
So we decided we wanted to do it and the date he told us they would be able to do our windows is when they did them! Another plus for me!!
So today Brian comes out to install the windows and again I’m mind blown! This guy installed 12 windows all by himself in ONE DAY! Never made a single mess either!! He cleaned up everything and was so nice!! He also loved our dogs!
I’d never recommend anyone else 🤷‍♀️ I’m still in total shock with our experience it was amazing!!
Seriously look no where else! Check out the before and after pics!

I can't say enough good things about our experience with Freedom Windows! The quality of the product and price of the job was what sold us.

Then, installation was not only on time, but a few weeks early, which was a pleasant surprise!

Brian, our installer, was very professional, thorough, and clean! He was very kind to my 4 year old "Project Manager" as well. :) Looking at the completed job every day makes me smile because I feel like I am in a brand new home!

The before and after difference is like night and day! I will definitely recommend Freedom Windows to all of my friends!

Ryan and his team were phenomenal in every way. They came out within 48 hours of us contacting them. They were professional and followed all guidelines during the time of the pandemic.

The job was completed in a timely and professional manner. The craftsmanship was excellent. The quality of window that you get for the price is exceptional.

They are a local business and he is available to talk to personally as well as his expert team anytime by phone. I cannot say enough about how pleased we were in doing business with them.

We completed a small project at our Dublin home and within the next six months will complete a whole home window replacement!

All around great group of professionals. I love my new windows and back slider door. I feel safer with the new products. Ryan is extremely responsive and knowledgeable about his products. Neil coordinated the install perfectly and Brian did a great install job. Very happy with my experience!